The design and implementation of the perfect process chain solution is a myth. The Enhancements and Best Practice DataModeling discussion outlines why the perfect process chain solution is out-dated soon after go-live.
Despite that; we still need to implement process chains because the advantage of automation is still worth the time and effort. Now what?
“find the most productive solutions by
identifying the current process chain issues”
Write down everything that is annoying:
- Poor descriptions;
- PSA flushed right after the load;
- Excessive use of green links;
- No naming standard;
- Inconsistent solutions to the same problem;
- Ect, etc, etc.
Take the time to highlight (just below) everything you don’t like about process chain implementations. Everything from inconvenient to inflexible to wrong and just broken.
Anonymous Feedback …
Knowing what needs to be improved is the first step to fixing the process chain issues.